Warranties and Maintenance

Posted by Paula Poots on

Warranties and Maintenance

All of our Office Barista hot drinks machine range comes with a one-year parts only warranty as standard.

Our extended warranties and maintenance contracts for office coffee machines are keenly priced and are a great way to:

  • Control costs 
  • Provide peace of mind
  • Ensure a continuous hot drinks service
  • Protect Machine Investment 

All of our warranty customers benefit from a rent-free replacement machine for the duration of any repairs so you never have to miss out on your favourite coffee cup. 

After the initial one-year warranty period, we offer extended parts and labour warranties which include:

  • A full preventative maintenance visit at the start of the agreement period which includes machine health check, descale and filter change
  • Parts & Labour for all calls
  • All calls responded to by an engineer within 8 working hours
  • Full reporting on all work carried out

* Calls created by lack of cleaning and hygiene, misuse of the machine, lime scale issues are not covered. Maintenance contracts also do not cover grinder units or touchscreens.

If you would like better service on your office coffee machine get in touch today!


Krea Touch Bean To Cup Machine UK


  • Bean to Cup Machines 
  • Help Me Choose
  • Bean to Cup Supplies 
  • Lavazza Coffee Beans